Terms & Conditions

Collection of Information

Our Secret will collect certain types of personal information from you in order to process your requests. For example we will not be able to process your orders without your name, delivery address, credit card details etc. Please do not submit your personal information to our site if you do not accept the terms of our Privacy Policy.

Use of Information

We will use the information that we have collected from you in the following ways:

• To improve our website and customer service through the use of surveys and feedback. 
• To process transactions, e.g. process orders and payments and shipping. 
• To send information to you via emails/telephone. 

Disclosure of information to third parties Your personal information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your express consent, other than for the express purpose of delivering the purchased product or service required. None of your personal information will knowingly be passed onto any other third party.

Security

Shop Our Secret uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants,providing a safe and secure means of collecting payments via the Internet.

• All online credit card transactions performed on this site using the eWAY gateway are secured payments. 
• Payments are fully automated with an immediate response. 
• Your complete credit card number cannot be viewed by Shop Our Secret or any outside party
• All transactions are performed under 128 Bit SSL Certificate. 
• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks. 
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Shop Our Secret. For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

Accessing and correcting your personal information

If you need to change any of your personal information please contact us via telephone and we will be able to update your records. Otherwise we will not access any of your personal information for any reason other than for those uses outlined in Use of Information.

Complaints

Our Secret takes your privacy seriously. If you believe that Our Secret has breached this Privacy Policy in any way please contact us via mail or telephone. Please be sure to record as many details as possible regarding your concern. Any complaints put to us regarding privacy concerns will be investigated immediately.

Modifications to Privacy Policy

This Privacy Policy is effective as of 1st of March 2011. Our Secret reserves the right to change this policy at any time. Be sure to review our Privacy Policy periodically to ensure you are up to date with our most recent version.